Social Media Management (SF) – Synchronous E-learning

Course Content:
Learn social media tools in support of clients’ social media strategies, understand the social media platforms, posting on social networks content appropriate for the target customers, social media policies on responses to customer comments, reviews, and community activities, supervise efforts on social media campaign advertising and guidelines to manage customer relationship building activities on social networks

Course Objectives:
At the end of each learning unit, the learner will be able to:

• Investigate and administer social media tools in support of clients’ social media strategies
• Explain the mechanics of social media platforms
• Develop a written and visual content for posting on social networks appropriate for the target customers
• Explain the responses to customer comments, reviews, and community activities in accordance with social media policies
• Explain the process to supervise efforts on social media campaign advertising
• Monitor customer relationship building activities on social networks in line with guidelines laid out

Upcoming class:
29 – 31 Jan 2024
(9am – 6pm)

Venue:
Online (Zoom)

Nett Fees Payable (inclusive of 9% GST):

• SME-sponsored: $468.00
  (SC/PR of all ages)
• Non-SME sponsored/ Self-sponsored: $708.00
  (SC below 40 years old; PR of all ages)
• Non-SME sponsored/ Self-sponsored: $468.00
  (SC 40 years old and above)

U.P. $1308.00

Funding & Claims
To be eligible for funding, company-sponsored staff attending courses must be employed by company, and company also contributes CPF to staff.
– Foreigners may attend short courses but are not entitled to course fee subsidy and absentee payroll funding.
– SkillsFuture Enterprise Credit(SFEC) supportable (https://sfec-microsite.enterprisejobskills.gov.sg/home/).
– Absentee payroll claimable ($4.50 per hour).
– Supported under NTUC’s UTAP
– PSEA (Post-Secondary Education Account) -approved
* Self-sponsored individuals must be at least 21 years old